Hello, @ksing! Thanks for reaching out to us on the forums! I apologize to hear of the issues you are running into when it comes to your DVR and missing recordings. Can you let us know if you have checked your deleted folder to see if they are possibly ending up in there? You should be able to check this by having a look at this article: Recover a deleted recording from your X1 DVR
XfinityMichaelC
Official Employee
•
4K Messages
7 months ago
Hello, @ksing! Thanks for reaching out to us on the forums! I apologize to hear of the issues you are running into when it comes to your DVR and missing recordings. Can you let us know if you have checked your deleted folder to see if they are possibly ending up in there? You should be able to check this by having a look at this article: Recover a deleted recording from your X1 DVR
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