I keep getting XRE-03044 error message

Every time I turn on the TV, it requires a reboot of all three boxes. I replaced 3 legacy boxes to upgrade from the 10 year old ones I had. Since then, I have nothign but issues. I tried to troubleshoot the error message XRE-03044 and the "assistant" doesn't recognize it.

Responses

Rustyben

Expert

•

24K Messages

10 m ago

@mgoode wrote:

Every time I turn on the TV, it requires a reboot of all three boxes. I replaced 3 legacy boxes to upgrade from the 10 year old ones I had. Since then, I have nothign but issues. I tried to troubleshoot the error message XRE-03044 and the "assistant" doesn't recognize it.

do you have the power save 'feature' turned off on all 3 set top boxes? Could you reply with the model number shown with voice command "about'" that is to the right of "STB Version"?

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0

ellenpearlstein

New Poster

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1 Message

9 m ago

i can get the tv on but freezes after 2 min ive rebooted the box many times but the picture keeps freezing i even had it refreshed

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jjruthenbeck27

New Poster

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1 Message

8 m ago

September 9, 2020

We have done the same thing. We have replaced several boxes and still keep getting the error code of XRE 03044.

I am so aggravated with xfinity. I have spoken to someone in the Phillipines that sent me a new box and charged me $29.95 and said it would be credited back when the other box was returned and we returned the other box and still have not received a credit. This has been going on for months.

I am ready to leave Xfinity/Comcast.

Ugh!!!!

0

X1

mgoode

I keep getting XRE-03044 error message

Responses

Rustyben

ellenpearlstein

jjruthenbeck27

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