@user_n2u5wg Thanks for posting to the community. We can help ensure you can enjoy all the boxes. Are there any error messages or codes on the screen for the two that are not connecting?
@user_ztz7o5 What is the error message or code you're seeing on the cable box when attempting to view your channel lineup? What are the troubleshooting steps you've taken from your end?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBenny
Official Employee
•
790 Messages
3 months ago
@user_n2u5wg Thanks for posting to the community. We can help ensure you can enjoy all the boxes. Are there any error messages or codes on the screen for the two that are not connecting?
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