Visitor

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Wednesday, March 25th, 2026 1:13 PM

I have no sattelite message on TV

There are stations on the menu says signal loss and stations are grayed out. On bottom of TV I'm receving message no sattelite service. It's been on all night 

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Official Employee

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2.4K Messages

6 hours ago

 

user_pducom, "No satellite service" refers to the temporary interruption of satellite-delivered video services due to sun outages, which occur when the sun aligns with a satellite and antenna. This alignment can cause image distortion or service interruptions lasting about five to 20 minutes, typically occurring twice a year around the March and September equinoxes. However, other services, such as local broadcasts, streamed content, and Xfinity Internet, are not affected. Customers do not need to take any action during these outages; simply wait for the service to resume.

 

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