1 Message
I have an issue with tiling.
I have an issue with tiling. The site and app say everything is fine -- but it isn't. I've tightened everything, unplugged, reconnected the unit but I'm still having the tiling/pixelation problem. I've made an appointment with a tech, but do I have to pay for it?
XfinityGabby
Official Employee
•
1.5K Messages
18 days ago
Hello, @user_ggwike. Thanks for reaching our team on Forums regarding the tiling issues, we appreciate the troubleshooting steps you've attempted to try to improve the issues. Are you noticing this issue with all channels or just one? Regarding the tech visit, there's also always a chance there will be a charge to make repairs, but there's never a charge to fix any issues related to the Comcast network.
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