We can't really help without knowing which remote and what device you are trying to use it with, but perhaps the information at https://www.xfinity.com/support/remotes can help you.
Hi there and welcome to Comcast @user_ytg53y. What seems to be the problem with your remote? When you press any button do you see the light on the remote blink?
BruceW
Gold Problem Solver
•
27.2K Messages
2 days ago
We can't really help without knowing which remote and what device you are trying to use it with, but perhaps the information at https://www.xfinity.com/support/remotes can help you.
0
0
XfinityRoberto
Official Employee
•
2.2K Messages
8 hours ago
Hi there and welcome to Comcast @user_ytg53y. What seems to be the problem with your remote? When you press any button do you see the light on the remote blink?
0
0