Visitor
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5 Messages
I got a new cable box now my tv screen keeps going black
My new cable box is causing my TV to have a black screen constantly. And I refuse to change from 1080 to 720 as been suggested in the past
Visitor
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5 Messages
My new cable box is causing my TV to have a black screen constantly. And I refuse to change from 1080 to 720 as been suggested in the past
user_i1q46b
Visitor
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5 Messages
21 days ago
It took me forever to post this because I couldn’t open the last 2 questions. When I went back and forth, I lost my original complaint. Comcast you need to fix this issue, it is so frustrating to even post here.
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XfinityBradM
Official Employee
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1.3K Messages
19 days ago
@user_i1q46b Have you attempted using a different HDMI cable/port on the TV? Is it just the cable box causing the black screen or are other devices experiencing it as well?
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