Visitor
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3 Messages
I changed the batteries in my remote, but the "replace battery" message remains...
Any idea how to clear it? For the record, I bought a brand new box of Ray-O-Vacs and put two brand new ones into the remote, and still, the warning message appears in the top right corner every minute or two.
corgi11
Problem Solver
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982 Messages
4 years ago
Go to remote settings and look at the percentage of battery you have left. If it is more than 20 per cent I would make sure my remote is correctly paired to my box and then I would refresh my box. If all that doesn’t work have Comcast refresh your box or exchange it.
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KBRUNNER
Visitor
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3 Messages
4 years ago
Thanks! I'll refresh by box now and let you know if that worked.
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KBRUNNER
Visitor
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3 Messages
4 years ago
Darn...sadly, didn't work. :-(
I'll contact Comcast - thanks!
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