U

Friday, January 26th, 2024 7:52 PM

Closed

I can’t delete programs from my DVR

I’ve tried to do a DVR sync but I still can’t delete a program Blue Bloods this is CBS on demand. Why isn’t Xfinity helping us with this?

Accepted Solution

3 Messages

10 months ago

Xfinity explained to me that because it’s on demand it’s not a recording and that’s why you can’t delete it. It just shows up as an on demand recently viewed and I guess it just scrolls and eventually drops off as you watch more on demand programs.

Accepted Solution

3 Messages

10 months ago

it also does not take up space on your recorded programs.

Official Employee

 • 

252 Messages

10 months ago

@user_lf594c Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window

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