Visitor
•
1 Message
I am looking to get the xg1 V4
Just got a 4K UHD TV how do I get a box that will support the 4K I currently have the Xg1v3.
My local Xfinity store does not have them I am looking to get the xg1 V4
Visitor
•
1 Message
Just got a 4K UHD TV how do I get a box that will support the 4K I currently have the Xg1v3.
My local Xfinity store does not have them I am looking to get the xg1 V4
CCCam
Retired Employee
•
232 Messages
2 years ago
Hello @peterw22. I would be happy to have a 4K cable box shipped to you.
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0