Thank you for reaching out to our Xfinity Forums for help with your TV trouble. Can you provide more details about what is going on? Is it intermittent on live TV or recorded shows, OnDemand? Is this on one or all TVs?
One TV in Paticular and we've talked to nothing but Phillappino's and you cant understand a word there saying [Edited: Language] and they keep saying you owe us $70 on your acct. well Im not paying it when we cant even watch tv when it keeps going out.....we need a tech down here to find out whats going on
user_0kst1y we can definitely look into the concerns you are experiencing with your service. What troubleshooting steps have you already attempted using the Xfinity Support guide?
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XfinityEva
Official Employee
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1.7K Messages
20 days ago
Thank you for reaching out to our Xfinity Forums for help with your TV trouble. Can you provide more details about what is going on? Is it intermittent on live TV or recorded shows, OnDemand? Is this on one or all TVs?
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