3 Messages
Hulu Not Working with Xfinity Streaming on TV but Works on Phone App
Hulu has not been working on my TV with Xfinity box since last Friday, but will work on my phone app. Just another thing Xfinity is doing to drive me crazy, there's always something with this [Edited: Profanity] company, either channels being dropped or prices going up all of the time. Fix it!
XfinityJamesC
Official Employee
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3.2K Messages
4 hours ago
Greetings, @user_5l69xa! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with the Hulu app on your X1 box, but you have definitely come to the right place for assistance.
Issues like this with streaming apps are usually caused by data conflicts when the app receives an update while the old settings are still saved in your boxes' memory. This can usually be corrected by clearing the locally stored data on your cable box. I've actually had this exact same issue before with my own Hulu app. You can find more details and step-by-step instructions for clearing your data on our support site here: https://www.xfinity.com/support/articles/x1-clear-cookies-and-local-data-storage.
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