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HULU App not showing Add-Ons
Until recently, I have been able to watch my Hulu add-on STARZ through the X1 Hulu App on my TV. However, now the STARZ add-on does not appear. It is however on my Hulu Phone App.
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dlbinsberger
Regular Visitor
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2 Messages
5 years ago
I am having the same issue. Added STARZ to my Hulu subscription on 4.13.20, Showtime on 5.3.20 and neither one appears when I use the new X1 Hulu app on my TV. I have a Samsung Smart TV and when I access Hulu from the smart tv app the add-ons are there. Don't really use the smart tv features and would definitely prefer access through the new Hulu app. Very frustrating.
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Rustyben
Expert
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24.6K Messages
5 years ago
when you are connected to the Starz app on the X1, Starz determines what you can see, it is just an internet connection. there might be a restriction to using those services via the Flex box.
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dlbinsberger
Regular Visitor
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2 Messages
5 years ago
My issue is with the new Hulu app on X1 not the STARZ app.
As I said, I updated my Hulu subscription with Showtime and STARZ add-ons but they are not appearing when I use the Xfinity Hulu app.
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
adding... you might be able to contact hulu and ask how to use your sub on the stand alone starz/showtime apps.
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user_809c4d
Visitor
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1 Message
4 years ago
My issue is I am trying to drop HULU and I can't find where to do it/
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