Visitor
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2 Messages
How to unpair my remote X16-T tried & it is not working
I just picked up a new box and I am trying to unpair as it is not working, tried holding A&D goes from green to red pressed 981 and it does not work
Visitor
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2 Messages
I just picked up a new box and I am trying to unpair as it is not working, tried holding A&D goes from green to red pressed 981 and it does not work
user_8b9f4b
Visitor
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2 Messages
2 days ago
How to unpair my remote X16-T tried & it is not working
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XfinityRaul
Official Employee
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2.9K Messages
1 hour ago
@user_8b9f4b Thank you for reaching out to us via Forums to get help with unpairing your remote. Please visit this link that shows you step by step instruction on how to do so. If unpairing your remote doesn't work, try a factory reset https://www.xfinity.com/support/articles/programming-your-xfinity-remote.
I'll be on standby just in case you have any further questions or concerns.
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