Contributor
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275 Messages
How to turn off closed captioning in Peacock app
The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off.
Please provide EXACT instructions to turn this off. Subtitles to None, doesn't work.
X1 Box is XG2V2-P.
Thank you.
user_4bf1d8
Visitor
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2 Messages
3 years ago
Same issue here as of today
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user_4bf1d8
Visitor
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2 Messages
3 years ago
I have the same issue as everyone else, very annoying.
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nosyone
Contributor
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15 Messages
3 years ago
Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow. I have tried the center button and clicking on the left arrow. I have tried using the up arrow. None of these methods worked. I had another issue with my tv so I had a tech out to my home. he checked every cable in the house and outside. He fixed the problem. He unplugged the power cord and plugged it back in. (This was another solution mentioned in forums for peacock issues. Still can't get rid of closed captioning on peacock. Only thing I am having an issue with. Can't xfinity get in touch with Peacock and explain the problems that customers are complaining about?
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