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Wednesday, August 2nd, 2023 8:01 PM

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How to show the channel on the front of the x1 box

My new x1 box doesn’t show the channel on the channel front like the old box did.  I vaguely recall a setting that alternated between time display and channel display on the old box. Am I missing it or is it not an option with the new box?

Official Employee

 • 

2.3K Messages

2 years ago

Hi @user_09bdef, I'm happy to hear you've been with Xfinity and remember those awesome features from previous devices. Our newer devices don't have a display on the physical device to view the channel number, so there isn't a setting you could adjust. Are you able to navigate your remote and X1 display to view your channel? 

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