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Wednesday, May 29th, 2024 11:41 AM

how do you keep your dvr recordings for over a year

Found out after 2 weeks of calls with various technicians that work for Xfinity that your DVR recordings can only be stored for a year. Did not see that memo! Is there any way to extend a recording for longer than a year? 

Official Employee

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1.4K Messages

6 months ago

 

Thanks for reaching out to us @user_eofen2  As a customer  I like to make sure I clear up my DVR storage so my recording stay as long as possible. This link has great information in regards to our DVR services  https://www.xfinity.com/support/articles/x1-dvr-cloud-technology-general-faqs on how the DVR saves and records,  please let me know if you have any other further questions

Contributor

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134 Messages

6 months ago

off load them either to a PC, or burn them onto disc. the DVR is not a forever storage device

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