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user_837fee
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Sunday, May 8th, 2022 6:41 PM

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how do you get out of fast forward on peacock?

When I hit play/ok to stop it, it just makes it go even faster. What is the X1 remote button to hit to stop fast forward, please on peacock, please?

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Updated 

3 years ago

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CCAaron1

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954 Messages

3 years ago

Hello @user_837fee. That has to be a real headache. It sounds like maybe it was over the fast forward symbol when you hit play/ok. Most of the time you need to push back over to the play button and then hit okay on it. It has been a couple of days. Are you still having issues or where you able to get this resolved? 

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user_837fee

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2 Messages

@XfinityAaron​ I did figure it out! It's the button in between the fast forward and the back buttons on my remote. (I have the remote with the big silver okay button in the middle, not the one that usually comes with the X1.) I should have posted this the other day, sorry. Thanks for replying.

3 years ago

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CCAaron1

Problem Solver

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954 Messages

I am super happy to hear that you got it figured out! That makes sense with that remote. I am sorry it took so long to respond to you and if you ever need help again, I hope it is not this long before we get back to you. I hope you have a fantastic rest of your day and that you and your family stay safe! 

I no longer work for Comcast.

3 years ago

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