how do I unpair my remote?

Question

My remote is not working so I cannot get my TV channels to work

XfinityEmilyB · Answer

user_091x0v Welcome to our community forum! Thank you for reaching out so we help with your remote. You can find pairing instructions for your remote here. What is the model number of your remote?

X1

user_091x0v

how do I unpair my remote?

XfinityEmilyB

New to the Community?