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Saturday, April 19th, 2025
XR15 controlling picture and TV guide but no sound.
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Official Employee
2.2K Messages
5 months ago
Thank you for reaching out to us @user_h9bkn2! It would appear the remote is paired to the cable box but not the TV. Thankfully, we have this dedicated site here with steps on how to pair the remote to your TV.
XfinityAldrik
Official Employee
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2.2K Messages
5 months ago
Thank you for reaching out to us @user_h9bkn2! It would appear the remote is paired to the cable box but not the TV. Thankfully, we have this dedicated site here with steps on how to pair the remote to your TV.
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