bigfrog's profile

Frequent Visitor

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21 Messages

Thursday, July 1st, 2021 10:00 PM

Closed

How do i change the name on a cable box?

I switched my Master bedroom and den cable box names?

Accepted Solution

Official Employee

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263 Messages

4 years ago

There is an option in settings under device called device name - you can update the name there. 

Contributor

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132 Messages

@ComcastChad2
Hi... In my list of devices names .when I go to Saved/Recordings/ Devices List.. there are 3 listed.

I only have 2 correct Devices ( Porch and My Den ) I have named for my devices.

But the 3rd one ( Den ) on the list is Not mine, (I do not have a 3rd device).

I would like to delete   Den , but I can not see How to do this from the Settings name page you have

listed in Xfinity, where you can choose a name. This 3rd device name (Den) is also

in the Xfinity name list to choose a name from, but I don't know how to remove it from there either,

Where can I edit my list so Den can be removed from MY list when I go to  Saved/Recordings/ Devices List. 
 Should Be List                                           Incorrect List Now
   Porch                                                             Porch

   My Den                                                         Den          

                                                                         My Den  

Thank you for any help... 

BlueJeans07


                                         

Official Employee

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263 Messages

You can only edit names associated with your account and at the device level.  You’ll need to contact support to have it removed, it can not be done from the TV or online.  

Sometimes after a device swap the device name is still associated with the account .  

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Contributor

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132 Messages

Thank you  ComcastChad2

I think that is what happened, previously I did have plain den as a device - too bad 

the device Names don't disappear with the devices. 

Frequent Visitor

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21 Messages

4 years ago

Thanks. I Comcast, and he told me how to do it.

Tom

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