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1 Message
Tuesday, June 16th, 2026 4:53 PM
I replaced my old remote with a new one but I can’t activate it.
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Expert
118.7K Messages
10 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.
Official Employee
2.5K Messages
9 days ago
@ERMDJim You're in the right place for help!
I have a link that walks you through pairing your remote https://www.xfinity.com/support/remotes
Please let us know if this resolves everything for you!
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
(edited)
EG
Expert
•
118.7K Messages
10 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.
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XfinityKei
Official Employee
•
2.5K Messages
9 days ago
@ERMDJim You're in the right place for help!
I have a link that walks you through pairing your remote https://www.xfinity.com/support/remotes
Please let us know if this resolves everything for you!
https://www.xfinity.com/support/articles/programming-your-xfinity-remote
(edited)
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