U

Visitor

 • 

1 Message

Thu, Jul 29, 2021 9:41 PM

how can I stop using the two factor authentication?

I signed up for this by mistake. We let our visitors use our Xfinity connected TVs when we're not here and now it is not working for our guests in our home since the messages go to my phone. Can I remove this from my account?

Responses

XfinityJay

Official Employee

 • 

130 Messages

2 m ago

Hi there! Here's an older post that can show you how to turn off 2-Factor-Authentication. https://comca.st/3rMmCGX. Hope that helps. 

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