How can I reset the channels on my cable boxes?

user_x3eqlf If you're trying to watch MLB programming for teams in your area, you would need a TV box upgrade to our X1 platform. It sounds like you may have our legacy TV boxes.

 

 

Also, you should be able to watch MLB programming in the Xfinity Stream app. 

user_x3eqlf Great question! Some of these channels are delivered only via Internet Protocol TV (IPTV), while others are also available through our traditional digital TV technology. Internet Protocol TV (IPTV) refers to television programming delivered over the internet rather than through traditional cable or satellite methods. It allows users to access channels and content via IP technology, which can be recorded in the cloud instead of on a physical DVR. IPTV is available to customers with Xfinity X1 service and compatible devices, providing a range of channels, some of which are exclusive to IP delivery. This technology aims to enhance the viewing experience by offering diverse and updated content options.

 

Our team would be more than happy to help check your equipment, and help with any upgrades that may be needed. Please send us a direct message. 

 

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it