user_ekprpn thank you for using the Community Forums to reach out. I know how important working equipment is, and I am happy to assist you with your own. Can you start by letting me know what troubleshooting steps you have already done using the Xfinity Support site?
EG
Expert
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113.1K Messages
7 months ago
The concern is not "Community Center" help related............ Topic moved here to the TV help section for assistance.
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XfinityMarcus
Official Employee
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1.8K Messages
7 months ago
user_ekprpn thank you for using the Community Forums to reach out. I know how important working equipment is, and I am happy to assist you with your own. Can you start by letting me know what troubleshooting steps you have already done using the Xfinity Support site?
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