Visitor

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1 Message

09/17/2026 5:44 PM

HELP

I want to change my daily update time I have already reset my X1 box and I have already changed the batteries in my remote it will not let me change my daily update time

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Expert

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121.4K Messages

6 days ago

Concern moved here to the TV help section for assistance. 

Official Employee

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3.7K Messages

6 days ago

 

user_mn906p Thank you for reaching out!
 
To change the X1 daily update time, please follow the steps below. 

Press the Xfinity button on the remote.

Go to Settings (gear icon).

Select Device Settings.

Choose Power Preferences or Daily Update Time (the wording can vary).

Select your preferred update time and save.
 
If the setting won't change, try these additional steps:
 

Make sure you're changing the setting from the primary X1 box if you have multiple TV boxes.

Check whether the box is currently downloading updates or processing recordings.

Restart the box using: Settings > Help > Restart, or Unplug the box for 30 seconds and reconnect it.

If you have multiple X1 boxes, verify whether the change is being attempted on a secondary box, as some settings are controlled from the primary device.

 

 

(edited)

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