Thank you very much for reaching out to us here @user_623195. That is always an odd experience and I would be happy to assist you with that. Have you already pressed the down arrow on your remote and verified that the SAP option that is 3rd to the left is not enabled?
XfinityJohnG
Official Employee
•
1.2K Messages
1 year ago
Thank you very much for reaching out to us here @user_623195. That is always an odd experience and I would be happy to assist you with that. Have you already pressed the down arrow on your remote and verified that the SAP option that is 3rd to the left is not enabled?
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