2 Messages

Friday, March 17th, 2023 7:38 PM


help with xr11 remote

tv voice command does not work, tv wont turn off , volume is not working

Problem Solver


577 Messages

1 year ago

@user_9aaf10 Hello and good afternoon, and thank you for reaching out here over our Xfinity Community Forum. I am so sorry to hear about these TV remote issues you are experiencing, and I would be more than happy to help! Are you seeing any lights on the remote at all, or is it totally dark? -Christopher

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