Visitor
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2 Messages
help with Streaming TV box
I received a new Streaming TV box, does this replace the box currently hooked to my tv or is it in addition to it?
Visitor
•
2 Messages
I received a new Streaming TV box, does this replace the box currently hooked to my tv or is it in addition to it?
XfinitySara
Official Employee
•
3K Messages
4 months ago
Hello, @user_gvp4ko! You've come to a great place for support, and we are happy to help! We just have a couple questions to get started. Did you request a new TV Box, or did this come as a surprise delivery? Do you subscribe to an Internet-only plan and also have the Xumo streaming service, or do you subscribe to our Video (cable) service?
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