Visitor
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3 Messages
Help with outages at my home every week
I have sent this 3 times already. Every week my Tv and Wifi goes out. Even when there is no outage in the area. I am paying for service that I can't enjoy!! Something needs to be done immediately.
user_5g2fyn
Visitor
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3 Messages
2 days ago
Will someone come out and correct this issue, immediately!!
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XfinityMelinda
Official Employee
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98 Messages
2 hours ago
Greetings @user_5g2fyn, and thank you for posting on our Xfinity Forum. That’s definitely frustrating, especially if it’s happening every week. We want to help get this resolved. Have you checked our Xfinity app or our outage checker to see if anything is showing for your address?
Outage checker link: https://www.xfinity.com/support/articles/check-service-outage
If nothing appears there and the issue continues, please let us know. We're happy to help!
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