Visitor
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2 Messages
Help with Apple T
I have tried multiple times to sign in to AppleTV through the X1 but it continues to say I have been signed out. What is the fix for this?
Visitor
•
2 Messages
I have tried multiple times to sign in to AppleTV through the X1 but it continues to say I have been signed out. What is the fix for this?
XfinityEmilyB
Official Employee
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1.7K Messages
3 years ago
Welcome to our community forum, @user_b258b4! I want to make sure you're able to use all your apps from your TV :). Have you tried uninstalling and reinstalling the app? Does it give you the option to sign in? You can find some helpful information about accessing the app here.
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user_b258b4
Visitor
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2 Messages
3 years ago
The app is running in the Xfinity software so I can't uninstall and reinstall it. The AppleTV login that I'm using does work as I've used it on other tvs. Yes their is a login present and when I try to use it by either scanning the code or by manually entering the web address the program keeps telling me that I have been "logged out of Apple TV"
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