Visitor

 • 

1 Message

Sunday, July 13th, 2025

HD stations ‘lost’

Turned on tv last night and could not get HD stations- said I needed to subscribe to HD.  Tried refreshing cable box etc…no luck this morning.

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

2 months ago

 

user_uogpoa Welcome to our community forum! Thank you for letting us know that you lost access to your HD channels so we can restore them for you.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

 

forum icon

New to the Community?

Start Here