Thank you for your post. We're here to help. Could you please elaborate the issue you are experiencing? Is your internet connection "bad" or is it just the cable service that doesn't seem to be working properly? Is this an intermittent issue, or constant? Is one channel or more than one channel pixelated? Have you tried any troubleshooting steps to resolve this so far? The Xfinity app can walk you through basic troubleshooting and send signals to your equipment,
I’m having a similar issue, just starting to troubleshoot. I have the commscope Csapdu5vp amplifier. I see there is a 5vpi out. Is this the same or maybe an updated version?
CCElizabeth
Problem Solver
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908 Messages
2 years ago
@vsr747
Thank you for your post. We're here to help. Could you please elaborate the issue you are experiencing? Is your internet connection "bad" or is it just the cable service that doesn't seem to be working properly? Is this an intermittent issue, or constant? Is one channel or more than one channel pixelated? Have you tried any troubleshooting steps to resolve this so far? The Xfinity app can walk you through basic troubleshooting and send signals to your equipment,
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user_43ab0b
Visitor
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1 Message
2 years ago
I’m having a similar issue, just starting to troubleshoot. I have the commscope Csapdu5vp amplifier. I see there is a 5vpi out. Is this the same or maybe an updated version?
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