Regular Visitor
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7 Messages
HD channel pixelation help!
I have a few channels that are always pixelated and the audio is garbled, making them unwatchable (Bravo, Hallmark, E, MTV, HBO at times). Doesn’t matter if I watch live or DVR. It happens on all 3 TVs we have. Individual cable lines directly connect from outside to the cable box, without any splitter or interference.
CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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Lizm_t21
Regular Visitor
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7 Messages
6 years ago
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Xfinity_Support
Official Employee
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1K Messages
6 years ago
Greetings, Lizmtrudeau! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. We apologize to hear you are having issues you are having with some of the channels being pixelized. We would like to see what we can do to get this resolved. Can you please send us a PM with your first and last name so we may further assist you?
To send a private message, please click the name "Comcast_Support" then select "Send a Message" on the right side.
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CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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Lizm_t21
Regular Visitor
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7 Messages
6 years ago
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