Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_57yk3a
1st Topic

1 Message

Thursday, November 21st, 2024 9:46 PM

Having problems with TV service

TV goes on and off, so does the sound. Keeps jumping from one station to another without me touching the remote. I have checked all connections and unplugged and plugged back in several times still having problems.

Question

 • 

Updated 

10 days ago

42

1

0

Was this helpful?

XfinityThomasA

Official Employee

 • 

1.8K Messages

10 days ago

 

user_57yk3a - I know I'd be reaching out if that happened to me too! This is not the experience we want and we can help. We'll ask a few questions to get a better understanding and work together towards a fix. To get started, do you have more than one TV in the home? Are there other users? What kind of TV do you have?

 

0

0

forum icon

New to the Community?

Start Here