New Poster
•
2 Messages
Have internet but no xfinity 1x
Had Xfinity this morning. Go a text this morning while out of town said there was an outage and it would be fixed by 10:50. Got home tv ran for 45 minutes then went out. Got home around 5pm. 5:45 tv went out. It's 8:14 and we still have no tv. But we have internet what's the problem
XfinityTony
Official Employee
•
1.4K Messages
1 day ago
Hi there, @k57. I'm sorry to hear that your TV service has been having issues. Did it come back up? Have you tried checking https://www.xfinity.com/support/statusmap to see if there is a larger issue?
0
0