Visitor
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2 Messages
Hate the remote control
Just switched from AT&T to Xfinity and wish I hadn't. I despise the remote control...and customer service.
Visitor
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2 Messages
Just switched from AT&T to Xfinity and wish I hadn't. I despise the remote control...and customer service.
CCLysa
New Problem Solver
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617 Messages
3 years ago
Hi @user_095bda
We always appreciate the feedback and are constantly looking for ways to improve as a company. If you need help with anything, please send us a Direct Message so that we can help! Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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