Biff-Tannon's profile

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422 Messages

Saturday, August 26th, 2023 7:45 PM

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Guide Menu for TV Listings on X2 Box

Greetings and Salutations,

I just hooked up a new X2 cable box a few days ago. The new TV Guide Menu on it with the black background is not an upgrade in my opinion.

There is only one Favorites menu, the previous blue background Guide Menu on my RNG150 had multiple Favorites menus. There is no picture-in-picture in the upper right corner where you can watch the current program while looking through the menu. It's very hard to see what network such as Showtime is in the far-left box because it is too small.

Are you familiar with Windows 3.1? For me, this new Guide Menu is analogous to going from Windows 10 back to Windows 3.1.

Is there any possible way to get features on the previous Guide Menu back on the Guide Menu of the X2 box? If not is there a snowball's chance that the Favorites menus could at least be set up for multiple menus as before? And also make it easier to read the networks in the far-left box? I'm here to watch TV not spend a lot of time digging through a convoluted guide system.

Thanks for anything you can do to improve the new Guide Menu on the X2 box!

Gold Problem Solver

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8K Messages

2 years ago

There has and always will be only one Favorites. X1 has been around long enough that Comcast would have added it by now. I wouldn't be surprised if only a small fraction of users even use Favorites at all. On the plus side, the Favorites is cloud-based, so it will be the same on all devices, including those running Xfinity Stream.

Contributor

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422 Messages

2 years ago

user9840,

maybe I didn’t describe the Favorites correctly. In the previous Favorites you could group your favorites into separate user-created numbered lists which I will call folders. You could access these folders when you accessed the main Favorites menu. With this system you didn’t have all of your Favorites glommed into one list.

I had four separate lists in Favorites. One for movie channels, one for news channels and two different folders for general TV program channels.

Does this ring a bell or did you never use the Favorites menu?

(edited)

Gold Problem Solver

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8K Messages

2 years ago

I used to have iGuide and remember the multiple favorites. iGuide was 3rd party software Comcast licensed. That license ended several years ago and it has not been updated.

X1 is written by Comcast. They even license it to other cable companies. With traditional cable TV rapidly dying, they are mainly focusing X1 as a streaming platform. The live guide is unlikely to get any real updates.

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