chardhawk's profile
chardhawk
1st Kudo
1st Best Answer
1st Reply

New Poster

 • 

3 Messages

Tue, Oct 6, 2020 10:00 AM

Google sign in pop up keeps interrupting broadcast and apps

Google sign in pop up keeps interrupting bradcast and apps (like Netflix),  The sign in pop up doesn't function and after it stablizes I hit Xfiniti button 3 times to get back to broadcast. How can I get rid of pop up?

Responses

Accepted Solution

chardhawk

New Poster

 • 

3 Messages

7 m ago

Yes, finally solved it. My Sony XBR TV had an app that required google sign in. I had changed my google password and this app kept interrupting intermittently until I found it among Sony default apps and signed in with new password. Thanks for your help!

CCAndrew

Diamond Problem Solver

 • 

25.9K Messages

7 m ago

Never seen it before, is it maybe from your tv? Can you post a screenshot?
chardhawk

New Poster

 • 

3 Messages

7 m ago

Thanks for your reply. I'm not sure where it's coming from but probably tv since it doesn't happen on any other device. I'll post a screen shot next time it pops up.

Official Employee

 • 

6.7K Messages

7 m ago

Hi chardhawk. Just following up on your post. Did it every come back for you to grab a screenshot? We'd like to help any way we can. 🙂 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here