Glitchy pixellating picture

Glitching on almost every channel. Been almost a year now. Tried unplugging, restarting, tightening and nothing works. Frustrating that I have to stream off apps to watch TV considering what I pay for this service

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user_e60061

Visitor

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12 Messages

4 days ago

I am having same problem for quite some time . I have done same things but still pixeling and audio cuts out for a few seconds. The money I spend for xfinity trhis is [Edited: "Language"]!!!

(edited)

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user_f10252

Visitor

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3 Messages

Problem finally fixed!! (I hope). Wi-Fi totally cut out so Xfinity actually sent out a rep to fix. The problem was the outside cable leading to my house. Since replacing this wire the glitching has stopped and Wi-Fi restored.

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3 days ago

0

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user_f10252

Visitor

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3 Messages

Problem finally fixed!! (I hope). Wi-Fi totally cut out so Xfinity actually sent out a rep to fix. The problem was the outside cable leading to my house. Since replacing this wire the glitching has stopped and Wi-Fi restored.

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3 days ago

0

XfinityJosephA

Official Employee

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1.7K Messages

user_e60061please send us a direct message so we can assit you further. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 days ago

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user_f10252

Glitchy pixellating picture

user_e60061

user_f10252

user_f10252

XfinityJosephA

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