Thank you for reaching out to us @user_67d7d7! Have you noticed if there are issues during the commercial breaks on these channels too? Have you tried sending signals by troubleshooting with our awesome Xfinity App?
Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window
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XfinityAldrik
Official Employee
•
1.7K Messages
1 year ago
Thank you for reaching out to us @user_67d7d7! Have you noticed if there are issues during the commercial breaks on these channels too? Have you tried sending signals by troubleshooting with our awesome Xfinity App?
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