20 Messages
Getting recordings from a subscription channel, I do not subscribe
I record the San Francisco Giants on my channel 720. I am now getting recordings from the 3000 series MLB subscription channels that I do not subscribe to. It seems that there was some type of a preview that was free but that was supposed to end on 725 so why am I still getting recordings? I do not need cannot watch and did not subscribe to
Accepted Solution
XfinityMatthew
Official Employee
•
552 Messages
6 days ago
Hello @user_34se0o it sounds like a series recording got set up. You will need to go into your saved recordings and cancel the series recording, and they should stop.
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