Getting recordings from a subscription channel, I do not subscribe

I record the San Francisco Giants on my channel 720. I am now getting recordings from the 3000 series MLB subscription channels that I do not subscribe to. It seems that there was some type of a preview that was free but that was supposed to end on 725 so why am I still getting recordings? I do not need cannot watch and did not subscribe to

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XfinityMatthew

Official Employee

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729 Messages

1 month ago

Hello @user_34se0o it sounds like a series recording got set up. You will need to go into your saved recordings and cancel the series recording, and they should stop.

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user_34se0o

20 Messages

Okay. I did that and seems to have worked. Thank you.

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1 month ago

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XfinityMatthew

Official Employee

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729 Messages

Glad to hear that sounds like it resolved it. If you get more recordings in the future just let us know.

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1 month ago

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user_34se0o

Getting recordings from a subscription channel, I do not subscribe

XfinityMatthew

user_34se0o

XfinityMatthew

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