Nancyinct's profile

Regular Visitor

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2 Messages

Thu, Dec 24, 2020 6:00 AM

Full Widescreen Issues - GSN

I’ve noticed specifically that Game Show Network (HD) doesn’t show up as full widescreen for me BUT it does so ONLY when viewing in Fast Forward and Rewind. As soon as I complete those actions, it goes back to a mini screen/non full widescreen.
Does anyone know what this means? It happens on all my TVs Is there a way I can get the full widescreen all the time?? Thanks.

Responses

Official Employee

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2.4K Messages

6 m ago

Hi there, @Nancyinct

 

We can take a look into your account to see if a signal issue is causing this issue regarding the channel, but let's check into some other options first. 

 

Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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