Frequent Visitor
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19 Messages
Freezing video, Sound is fine
This just started recently, I first noticed it on the YouTube app on the TV where the video will freeze but the sound keeps playing as normal. Then it started happening on Disney+ and Paramount+ consistently, enough that i gave up watching Obi Wan. I just had the cable replaced mid February as it was contaminated with water. At first I thought it was just YouTube but then the other apps started doing it too, Disney+ also has an issue where the picture gets very dark, nothing else does it.
megacabcummins
Frequent Visitor
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19 Messages
3 years ago
Since the cable was replaced a couple months ago I am wonder if the X1 box may need an upgrade? I have it set to update everyday so that part "should" be good. Are there settings that could be off i should look at or someone from Xfinity could look at?
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