5 Messages
"free to me" option on tv guide is inaccurate
"free to me" option on tv guide is inaccurate, does not include all of the channels i have access to. it had been working fine until a week ago.
5 Messages
"free to me" option on tv guide is inaccurate, does not include all of the channels i have access to. it had been working fine until a week ago.
XfinityKrista
Official Employee
•
1.4K Messages
2 months ago
Hello @user_f4jbqd, thank you for taking the time to reach out on social media. I understand your concern with the TV guide, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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