skintime's profile

Contributor

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279 Messages

Saturday, May 7th, 2022 12:07 AM

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free games and world poker tour apps

Anybody else having a problem with the WPT and Free games apps? Mine haven't been working since last night. Unplugged the boxes a couple of times but that didn't help

Visitor

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2 Messages

3 years ago

Yes I've had the same problem since Friday May 5 2022 Xfinity support has been no help whatsoever they keep shifting the problem to someone else what a run around

Contributor

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279 Messages

@cwn10​ Maybe if we cover the whole front page of the forum with threads about it somebody will do something or at least address it

Visitor

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2 Messages

And likewise, I've had the same problem, since May 6th. Called support and nothing they proposed has solved the issue. They had me go to my local Comcast store to get a new Flex box, new modem, etc. And I still get the message: TransGaming Portal Unavailable, error: apps-04035. The only temporary fix is to go to within your Flex box: Settings, Privacy, Clear Local Data. But, to forewarn you, it erases all your gaming progress. And even after I've done that, several days later, I get the same message: TransGaming Portal Unvavailable.

Problem Solver

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908 Messages

Hello @skintime and @cwn10. Thank you both for taking a moment to reach out for help about this on our Xfinity Community Forum! We definitely want to you to be able to take advantage of all the services you pay for. Would you both please tell us more about the issue you are experiencing so we may best assist you?

I no longer work for Comcast.

Visitor

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2 Messages

I have the same WPT app on x1. I get the usual "enterlng third party site" then permanent black screen. I reset my x1 tv box to no avail . All other apps work, but not WPT. This occurred last year for at least 2 weeks, I kept trying it and eventually came back where my game was at the level it had stopped on. It's 10 days since it stopped loading, and is not an app I can uninstall and reinstall. 

From what I read in Forum there's no fix. It took me a long fun time to get to my high level and the thought of going back to game 1 bums me out, so I will wait patiently. 

(edited)

Visitor

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1 Message

I was at 280. Sesions and now today May 18 back to ZERO . If someone finds a method of RETURNING TO PREVIOUS PLEASE CONTACT ME [Edited: "Personal Information"]

(edited)

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