Skip to main content

    Support

    Offers

U
user_2ed4e3
1st Topic

Visitor

 • 

1 Message

Monday, April 3rd, 2023 2:34 AM

Closed

formula 1

Can't record Formula 1 races. What's going on with this DVR? It recorded the practices but not the actual races.

Question

 • 

Updated 

2 years ago

78

2

0

CCJay

Official Employee

 • 

618 Messages

2 years ago

Thanks for making us aware of this. Let's make sure your recordings are set up correctly. 

To send a direct message [private message]:

  •    Click "Sign In" if necessary
  •    Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
  •    Click the "New message" (pencil and paper) icon
  •    The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
  •    Type your message in the text area near the bottom of the window
  •    Press Enter to send it

0

0

user_d68a9b

Visitor

 • 

1 Message

2 years ago

Formula 1 recording problems have been and continue to be an issue for all xfinity users the past year. Multiple posts have commented on it. When will xfinity finally address the bug related to recording Formula 1 races and practices? It’s been long enough. Prioritize your customer feedback! 

1

0

CCElizabeth

Problem Solver

 • 

908 Messages

@user_d68a9b

 

Thank you for taking the time to share this valuable feedback. We would love to help with the Formula 1 recording issue you are experiencing. 

 

Please send a direct message with your first and last name, as well as complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.
 
 1. Click "Sign In" if necessary
 2. Click the "Direct Messaging" icon (upper right corner of this page)
 3. Click the "New message" (pencil and paper) icon
 4. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
 5. Type your message in the text area near the bottom of the window
 6. Press Enter to send your message
 
I look forward to working with you soon!

I no longer work for Comcast.

2 years ago

0

forum icon

New to the Community?

Start Here