Visitor
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3 Messages
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for your apps that will automatically update them for you. It never actually said it finished resetting, and I waited long enough to where the screen went on standby, and when I checked it let me hit refresh once again. I did that, and about a minute or so later I hit the "restart tv" option. Once the TV finished with its restart, I opened the peacock app once again and have been watching "On patrol live" just fine with no closed captions so far!! So I'm assuming if we get an issue with them popping up again and it doesn't let us turn them off again, that I will just to the same thing of refreshing and restarting the TV. Hope this helps!!



user_3c0229
Visitor
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1 Message
2 hours ago
Comcast rep, please quit asking everyone the same thing and then not providing an answer on the sting. Apparently there is an issue with cc, peacock, and the xumo box. Is there a fix in general or does each user have to create a ticket? Anyone other than the original person get this resolved with thier update fix?
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