1 Message
Finding my xfinity remote
I told guy at xfinity store I wish I could find my remote when I need it The guy at xfinity store told me I could find my xfinity remote using an app is that true
1 Message
I told guy at xfinity store I wish I could find my remote when I need it The guy at xfinity store told me I could find my xfinity remote using an app is that true
XfinityMichaelC
Official Employee
•
4.1K Messages
11 months ago
Hey, @user_dcmfbx! Thanks for reaching out to us on the forums! I apologize to hear that you have lost your remote. Believe it or not, this is a pretty common issue. At this time we do not have a feature that would be able to locate the remote at this time. If you are unable to locate the remote you will be able to use the Xfinity Remote app from a smartphone/tablet, or you could pick up a new remote from the store free of charge. We could also ship out a new remote which can take 3 to 5 business days.
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