Visitor
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2 Messages
Favorite channels
I had all my favorite channels saved on my iPad. The new menu doesn’t allow me to filter by favorite channel. The new guide view layout shows only a few channels per screen. Since, I don’t know and cannot remember any of the channel numbers for my favorites, do I have to scroll though 100 screens of your new guide to find them? PLEASE PUT THE FAVORITE CHANNELS FILTER BACK IN THE CHANNELS MENU!
user_dy1nd2
Visitor
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2 Messages
2 days ago
Ditto! This new design is absolutely NOT an improvement. Please bring back the ability to select “favorites” in the guide. Otherwise, my viewing time will be spent elsewhere.
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user_q9ezal
Visitor
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3 Messages
2 days ago
Agree. This is beyond frustrating!
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user_ri5o8v
Visitor
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1 Message
1 day ago
Does anyone know if YouTube TV allows favorite channels?
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lostinnewyork
Visitor
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1 Message
11 hours ago
Yes!! The new update is a mess because you can’t filter by high def, favorites!
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user_5h0cw9
Visitor
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4 Messages
7 hours ago
Agreed and we're not going to continue to pay for this. My two young children can't work this new update and now my husband and I have to change the channel for them every time they want to watch TV. Is Xfinity offering customers any incentives while they fix this update? Was any research done as it was developed? Were any existing customers consulted on the update to get feedback before it was finalized and released? Who thought this was a good idea and released it? The missing favorites option is just one issue. It's the biggest for our family but there are more problems with this update. It should never have been rolled out. Xfinity should at least be offering a rollback option immediately while they try again.
My husband is pushing for YouTube TV. We may move to that this weekend.
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user_rlikok
Visitor
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1 Message
7 hours ago
I want my favorite channels back!
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Patuccino63
Visitor
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2 Messages
4 hours ago
…and another thing…even if I know the channel number or name I want to watch, I don’t see that there is anywhere to enter that information. The search function is not for channels or networks, only show titles. Terrible update! Please revert ASAP!
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